SuperBox FAQS

SuperBox is an English-based Android TV box for home streaming entertainment. The latest SuperBox S6 Ultra has 4GB of RAM and 128GB of storage, utilizes a quad-core ARM Cortex-A53 processor, and supports WiFi6. By simply connecting to your TV and the internet, you’re free to enjoy the smoothest home theater experience.

SuperBox is a legal android device. We provide hardware. It is up to customers' choices to install Apps.

As we require, users must also comply with:

Each Superbox device sold comes with a signed Disclaimer Notice, clearly stating that the device itself is an empty platform for entertainment purposes. It is designed to host applications that can be downloaded at the user's discretion from various app stores or the internet. We emphasize that the responsibility for selecting and streaming content via these applications rests solely with the user. The customers are advised, through our disclaimer, to ensure that their activities comply with the relevant copyright laws. As such, our product serves merely as a conduit for content and we explicitly deny responsibility for the actions taken by our customers using the device.

Yes, we are an officially authorized seller to resolve any technical issue with your SuperBox, including remote technical support, replacement, and warranty.

We are only responsible for our website's orders because we receive mass messages from our customers daily. We take care of our customers to provide our customers with the best service and exclusive offers.

With respect, we do not interfere the claims outside our website. We only take care of the order fulfilled from our website: superboxnew.com

When some people report that they purchase from others, and their boxes are unlicensed or prohibited. Some of them even lost contact with the dealer.  Please be aware of who you buy from.